Lust Have It!

Lust Have It! Customer Service Review – My TERRIBLE Lust Have It! Experience


Hi guys!

Today I decided to do a little rant post/review about Lust Have It’s customer service. which is an Australian beauty subscription box. I find their customer service to be appalling and their company dishonest. I have received two of their bags and was thoroughly not impressed as you’ll soon see why. I decided to make this post so others will just be wary if they decide to sign up and to vent my frustration (haha).


Lust Have It!: January 2015 Unboxing

*UPDATE AS OF NOW: I’VE BEEN CONSISTENTLY DISAPPOINTED IN LHI’S SERVICE. Please click here to see my review of  their terrible service & be aware!*

Hello guys! So after my disappointing violet box, I still had some hope when I signed up for the Lust Have It! beauty box. In case you’re unsure of what a beauty box is, it’s a monthly subscription to a box filled with 4-6 samples (some full sized) of products which is delivered directly to your door – pretty cool, huh! Anyway, I signed up for the box on 1st of February, but their January boxes were SUPER delayed so I got sent one, which arrived on the 17th February (I wouldn’t be too impressed, however I was expecting to just receive the February box – so it was a bonus for me). This box exceeded my expectations and I was so thrilled to see what was in the box!

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The “box” came in this cute red bag, the material is gorgeous.

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Marsk – Certified Organic Eyeliner in “Pitch Black”. RRP $33.50

I’ve actually used this and the colour pay off is amazing – it is super pigmented and well, black.The only downside to this is that it smudges TERRIBLY after a short amount of time, won’t be getting any use out of this as I tend to steer towards liquid and gel which last longer.

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Designer Brands – Chubby Lipstick Crayon. RRP $7.99.

I LOVE the colour of this lip crayon! It’s like a pinky nude (I’ll have a swatch at the end of the post) – gorgeous colour. I was contemplating whether to buy one in this shade at the shops, but didn’t; instead I opted for a redish one by covergirl, which mind you, absolutely sucks – the colour is way too sheer and was just a big disappointment. Super happy with this product!

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Marsk Mineral Eyeshadow in Vanilla Frosting. RRP $24.95.

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This is how the actual colour looks.

The colour of this eyeshadow is super pigmented, shiny and it just beautiful – once again, a product with great colour pay off! Love this one too.

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Avcodo Organic Avacado Oil. RRP $15.99.

Okay, I’ve got a really sad story with this product. I was super stoked when I got this in the box so I was going to use it that night, when I took it into the bathroom I was carrying one too many things in my hands and I dropped it onto the bathroom floor and it completely smashed. I was sooo disappointed because I was looking forward to trying this out :(.

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Urban Skincare Co – Infuse Body Balm. RRP. $12.95.

This body balm smells pretty nice, sort of herbal and lemony. Not too excited about this, but it’s still a reasonable product.

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Colour by TBN. RRP $2.50.

Least excited about this polish as I’m pretty sure it’s a cheap brand and I’ve got the exact same colour already.

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Swatch of the eyeshadow, eyeliner and lip crayon.

I’m totally kicking myself for dropping that avocado oil, ahh man. But I am SUPER impressed with this box and will definitely be continuing my subscription with Lust Have It! I cannot wait to see what the February box has, hopefully that one is not late! My favourite item in the whole box would probably be the lip crayon, I am just obsessed with the colour. Although, I also love the eyeliner and the mineral eyeshadow.

Total value: A whopping $97.88! That’s an amazing value and all the product sizes are pretty big – according to the card only the nail polish and the avocado oil (sob) are full sized though. I would definitely recommend this box (sadly it’s only available to Aussies at the moment) if you’re looking for a new beauty box! I am thrilled to use all the products in this box, with the exception of the nail polish.

* UPDATE: I discovered that the avocado oil was actually expired (I found this out as I was browsing through their facebook page & saw others posting about it) – this is thoroughly disappointing. Would say think twice about getting this box – if this happens again it’s a definite unsubscribe. I have also found this company to be super dishonest and dodgy, in the other box I got they didn’t even send all the items on the card that we were meant to receive – dodge! I have undoubtedly unsubscribed to this box.

Hope you guys enjoyed this post!

Amy x

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