Lust Have It

Lust Have It! Customer Service Review – My TERRIBLE Lust Have It! Experience


Hi guys!

Today I decided to do a little rant post/review about Lust Have It’s customer service. which is an Australian beauty subscription box. I find their customer service to be appalling and their company dishonest. I have received two of their bags and was thoroughly not impressed as you’ll soon see why. I decided to make this post so others will just be wary if they decide to sign up and to vent my frustration (haha).


Unboxing: Lust Have It! February Box.

*UPDATE AS OF NOW: I’VE BEEN CONSISTENTLY DISAPPOINTED IN LHI’S SERVICE. Please click here to see my review of  their terrible service & be aware!*

Hi guys,

So I FINALLY received my Lust Have It! box about last week, which was half way through March already which was really annoying. It would have made it up if the contents of the box was somewhat good, however it was terrible, especially when compared to last months’ box. More so, I didn’t receive mine in the toiletry bag which is a let down because I was actually looking forward to having another and I had a missing item.

* For those of you who don’t know what Violet Box is, it’s a monthly subscription in which you pay $22.95 per month to get a box filled with 4-6 samples (full sized products aren’t guaranteed).

2015-03-23 12.39.43So I received this foundation which is way too light for me, as I normally am a medium and had that in my profile which is super disappointing. I also went on their facebook page and they were clearing this foundation off for $10, so this RRP is a bit misleading. Not to mention this smells horrible like plastic.

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Natural Glamour Foundation in ‘Light’. RRP: $29.95.

The brush of this liquid liner is really flimsy so it’s hard to draw a precise line, don’t think I’ll be using this because I’ve got my Rimmel one which is, needless to say, much better.

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Designer Brands: Liquid Eye Liner. RRP: $8.99

Probably the only item I am mildly excited about in the box which is a deluxe sample. It claims to ‘exfoliate the skin’s surface and inside the pores which improves skin cell turnover rate’. So will definitely try this out.

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Paula’s Choice Skincare: Skin Perfecting BHA Liquid Exfoliate. RRP (of 30mL sample): $12.

We received an Ulta lip liner, which is a cheap, pharmacy brand in Australia. My lips are super sensitive and when I put this on stupidly, it make my lips sting after I removed it (note, I only kept it on for about 5 seconds).

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Ulta: Plum Lip Liner. RRP: $3.

Lastly, I got an item which wasn’t even on the card which means I missed out on the concealer which was meant to be worth $27.95. The item I got instead is an airbrush primer which smells TERRIBLE when you spray it, I am definitely not going to use this as it smells like plain chemicals.

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Natural Glamour: Airbrush Face Primer. RRP: doesn’t say.

Sorry for being such a negative nancy, but honestly this was a terrible box with cheap products and I didn’t even get the toiletry bag which would’ve been the best out of everything. Needless to say I have unsubscribed and do not recommend LHI to any of you guys now, they are so unorganised and their boxes are running about a month late with little communication to their consumers.

So I haven’t had a really good experience with beauty subscription boxes which is a shame :(, so I have unsubscribed to box LHI and Violet Box. Anyway, on a more positive note, how have all your days been! 🙂 Once again I apologise for the rant.

Amy x

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Lust Have It!: January 2015 Unboxing

*UPDATE AS OF NOW: I’VE BEEN CONSISTENTLY DISAPPOINTED IN LHI’S SERVICE. Please click here to see my review of  their terrible service & be aware!*

Hello guys! So after my disappointing violet box, I still had some hope when I signed up for the Lust Have It! beauty box. In case you’re unsure of what a beauty box is, it’s a monthly subscription to a box filled with 4-6 samples (some full sized) of products which is delivered directly to your door – pretty cool, huh! Anyway, I signed up for the box on 1st of February, but their January boxes were SUPER delayed so I got sent one, which arrived on the 17th February (I wouldn’t be too impressed, however I was expecting to just receive the February box – so it was a bonus for me). This box exceeded my expectations and I was so thrilled to see what was in the box!

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The “box” came in this cute red bag, the material is gorgeous.

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Marsk – Certified Organic Eyeliner in “Pitch Black”. RRP $33.50

I’ve actually used this and the colour pay off is amazing – it is super pigmented and well, black.The only downside to this is that it smudges TERRIBLY after a short amount of time, won’t be getting any use out of this as I tend to steer towards liquid and gel which last longer.

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Designer Brands – Chubby Lipstick Crayon. RRP $7.99.

I LOVE the colour of this lip crayon! It’s like a pinky nude (I’ll have a swatch at the end of the post) – gorgeous colour. I was contemplating whether to buy one in this shade at the shops, but didn’t; instead I opted for a redish one by covergirl, which mind you, absolutely sucks – the colour is way too sheer and was just a big disappointment. Super happy with this product!

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Marsk Mineral Eyeshadow in Vanilla Frosting. RRP $24.95.

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This is how the actual colour looks.

The colour of this eyeshadow is super pigmented, shiny and it just beautiful – once again, a product with great colour pay off! Love this one too.

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Avcodo Organic Avacado Oil. RRP $15.99.

Okay, I’ve got a really sad story with this product. I was super stoked when I got this in the box so I was going to use it that night, when I took it into the bathroom I was carrying one too many things in my hands and I dropped it onto the bathroom floor and it completely smashed. I was sooo disappointed because I was looking forward to trying this out :(.

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Urban Skincare Co – Infuse Body Balm. RRP. $12.95.

This body balm smells pretty nice, sort of herbal and lemony. Not too excited about this, but it’s still a reasonable product.

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Colour by TBN. RRP $2.50.

Least excited about this polish as I’m pretty sure it’s a cheap brand and I’ve got the exact same colour already.

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Swatch of the eyeshadow, eyeliner and lip crayon.

I’m totally kicking myself for dropping that avocado oil, ahh man. But I am SUPER impressed with this box and will definitely be continuing my subscription with Lust Have It! I cannot wait to see what the February box has, hopefully that one is not late! My favourite item in the whole box would probably be the lip crayon, I am just obsessed with the colour. Although, I also love the eyeliner and the mineral eyeshadow.

Total value: A whopping $97.88! That’s an amazing value and all the product sizes are pretty big – according to the card only the nail polish and the avocado oil (sob) are full sized though. I would definitely recommend this box (sadly it’s only available to Aussies at the moment) if you’re looking for a new beauty box! I am thrilled to use all the products in this box, with the exception of the nail polish.

* UPDATE: I discovered that the avocado oil was actually expired (I found this out as I was browsing through their facebook page & saw others posting about it) – this is thoroughly disappointing. Would say think twice about getting this box – if this happens again it’s a definite unsubscribe. I have also found this company to be super dishonest and dodgy, in the other box I got they didn’t even send all the items on the card that we were meant to receive – dodge! I have undoubtedly unsubscribed to this box.

Hope you guys enjoyed this post!

Amy x

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